Privacy Policy

Last updated: 2 May 2026

Sambodh IAS (“we”, “us”, “our”) respects your privacy. This Policy explains what data we collect, why we collect it, how we use it, and your rights.

1. Who We Are

Sambodh IAS is a sole proprietorship operated by Sabyasachi Upadhyay, based at 3rd Floor, House 16, Sampoorna Apartment, 2nd Cross, VRS Layout, Koramangala 8th Block, Bengaluru — 560095, Karnataka, India. MSME Udyam Registration: UDYAM-KR-03-0692762.

We are the data fiduciary for personal data processed through sambodh-ias.com.

2. Information We Collect

You provide:

  • Name, email, phone number (at signup)
  • Payment information (processed and stored by Razorpay; we receive only the transaction reference, not card details)
  • Your answers, notes, and study activity on the platform

Collected automatically:

  • Device, browser, and IP information
  • Usage data (pages visited, features used, time spent)
  • Cookies and similar technologies for authentication and analytics

From third parties:

  • Authentication data if you sign in via Google or similar providers
  • Payment confirmation from Razorpay

3. How We Use Your Information

We use your data to:

  • Operate and personalise the Service (e.g., adaptive assessments, spaced-repetition reminders)
  • Process payments and prevent fraud
  • Send transactional emails (receipts, account alerts)
  • Send product updates and educational content (you can unsubscribe anytime)
  • Improve the Service through aggregated, anonymised analytics
  • Comply with legal obligations

We do not sell your personal data to third parties.

4. AI Processing

We use AI models from Anthropic, OpenAI, and Google to generate concept explanations, evaluate answers, and personalise your study experience. Your queries and answers may be sent to these providers for processing, under their respective enterprise privacy terms. We do not allow these providers to train their models on your data.

5. Data Sharing

We share data only with:

  • Razorpay — payment processing
  • Supabase — database hosting (data stored in compliant data centres)
  • AI providers — content generation and answer evaluation
  • Email/communication tools — transactional and update emails
  • Law enforcement — when required by valid legal process

6. Data Retention

We retain account data while your account is active and for up to 3 years after deletion to comply with tax and legal requirements. You can request earlier deletion (see Your Rights below).

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion (subject to legal retention requirements)
  • Withdraw consent for marketing communications
  • Export your data in a portable format

To exercise any right, email contact_sambodh@sambodh-ias.in. We respond within 30 days.

8. Security

We use industry-standard practices including encryption in transit (HTTPS/TLS), encryption at rest, access controls, and regular security reviews. No system is perfectly secure; we will notify you of any breach affecting your data within 72 hours of discovery.

9. Children

The Service is not directed at children under 13. If you are under 18, use the Service only with parental consent.

10. Cookies

We use cookies for:

  • Essential functions (login, session management)
  • Preferences (theme, language)
  • Analytics (anonymised usage data)

You can control cookies through your browser settings. Disabling essential cookies may break parts of the Service.

11. Changes to This Policy

We will notify you by email or in-app notice of material changes at least 7 days before they take effect.

12. Contact

For privacy questions or to exercise your rights:

Grievance Officer: Sabyasachi Upadhyay
Email: contact_sambodh@sambodh-ias.in
Phone: +91 74112 68009
Address: 3rd Floor, House 16, Sampoorna Apartment, 2nd Cross, VRS Layout, Koramangala 8th Block, Bengaluru — 560095, Karnataka